Terms of Service

1. Services Provided

Daniel’s Tech Guidance offers remote technical support services, including but not limited to:

• Software installation
• Virus and malware removal
• Network troubleshooting
• Printer setup
• Device troubleshooting
• Data backup and recovery
• Email configuration
• Hardware diagnostics
• System optimization

For a full list of services, please visit our service page.

2. Account Registration

To use certain services, you may need to create an account. When registering, you agree to:

• Provide accurate, complete, and current information.
• Keep your account information secure and confidential.
• Notify us promptly of any unauthorized use of your account.

You are responsible for all activities under your account, whether authorized or not.

3. Payment Terms

By subscribing to any of our service plans, you agree to pay the monthly or annual subscription fees as indicated on our pricing page. Payments will be processed securely via [payment processor].

• Subscription Plans: We offer multiple service tiers with corresponding pricing, which may include a one-time setup fee.
• Payment Cycle: Subscriptions are billed on a monthly or annual basis, depending on the plan you choose.
• One-time Setup Fee: A one-time setup fee may apply to certain services, which will be disclosed at the time of purchase.
• Taxes: Applicable taxes may be added to your subscription cost based on your location.
• Automatic Renewal: Subscriptions will automatically renew unless canceled before the renewal date.
• Refund Policy: Due to the nature of our services, we do not offer refunds for completed services or after the first 7 days of service activation. You may cancel your service anytime, but no refunds will be issued.

4. Cancellations and Termination

You may cancel your subscription at any time by contacting us through [customer service contact method]. Cancellations will be effective at the end of the current billing period. We do not provide prorated refunds for partial months.

We reserve the right to terminate or suspend your access to our services if:

• You violate these Terms of Service.
• You fail to make timely payments.
• We suspect fraudulent activity or abuse of our services.

Upon termination, you will no longer have access to the services, and any outstanding payments will still be due.

5. User Responsibilities

You agree to:

• Use our services only for lawful purposes.
• Not attempt to reverse-engineer, decompile, or exploit our systems for unauthorized purposes.
• Not use our services to transmit any harmful or malicious software (viruses, malware, etc.).
• Comply with all applicable local, state, and federal laws when using our services.

You are solely responsible for maintaining the security of your devices and ensuring you have up-to-date software and security measures.

6. Limitations of Liability

To the fullest extent permitted by law, Daniel’s Tech Guidance is not liable for any:

• Indirect, incidental, special, or consequential damages.
• Loss of data or any damage to hardware caused by our services.
• Delays or interruptions in the provision of services.

Our total liability to you, regardless of the claim, is limited to the amount paid for the specific service during the last month or year (as applicable).

7. Service Availability

While we strive to provide consistent and high-quality services, we do not guarantee that our services will be available at all times or without interruptions. We reserve the right to temporarily suspend or modify services for maintenance, upgrades, or technical issues.

8. Privacy and Data Protection

We collect, store, and process personal data as described in our Privacy Policy. By using our services, you consent to the collection and use of your personal information as outlined.

9. Modifications to Terms

We reserve the right to modify, update, or change these Terms at any time. If we make significant changes, we will notify you via email or a prominent notice on our website. Continued use of our services after any updates constitutes your acceptance of the new Terms.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of United States, ME. Any disputes arising from these Terms or your use of our services will be handled through binding arbitration, and you consent to jurisdiction and venue in Brunswick, ME.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

• Email: help@danielstechguidance.com
• Phone: +1 207-378-7139