Services & Transparent Pricing
Fair, honest, and upfront — that’s how we price our services. Parts are provided at exact cost with no markups. Labor rates are designed to stay affordable for everyone in our community.
Tech Support
Struggling with Wi-Fi issues, printer setups, device configurations, or everyday tech frustrations? We’re here to provide patient, clear, and effective solutions to help you get back on track quickly.
Session Length: 30 minutes per session
Pricing:
• Remote Support — $20 per 30-minute session
• In-Person Support — $30 per 30-minute session
If your session runs longer than 30 minutes, additional time is billed at $10 per 15-minute increment, always with your approval.
Prefer to save? Check out our Care Plans for bundled savings and flexible options.
Device Repairs
Free diagnosis on all devices to identify the issue before any work or cost is incurred.
From cracked screens and battery replacements to charging ports, game consoles, laptops, and more — We provide reliable, honest, and thorough repairs.
Specialized data recovery services are also available, starting at $100. If you do not provide your own storage device, a $10 storage fee will be added to cover supplying a medium to return your recovered data.
Pricing:
• Labor: $25–$60 depending on complexity (routine repairs)
• All parts are provided at exact cost with no markup.
• Example: iPhone SE battery swap — $20 labor + $12.99 battery (our cost)
For advanced repairs or complex recoveries (logic board work, premium devices, extensive data recovery), we provide a clear, customized quote upfront before starting any work.
All repairs and recoveries include a 90-day warranty covering parts and labor for your peace of mind.
Have a question or a special device? Contact us for a custom quote.
Tech Coaching
Personalized, one-on-one lessons designed to build your confidence and skills using your devices. Learn at your own pace with zero pressure, focusing on the topics that matter to you.
Session Length: 1 hour minimum
Pricing:
• Remote Coaching — $40 per hour
• In-Person Coaching — $60 per hour
Additional time beyond 1 hour can be scheduled or billed in 30-minute increments upon request.
Why longer sessions? Coaching sessions allow time for detailed instruction, questions, and hands-on practice to build lasting skills.
Not sure if coaching is right for you? We offer a free 15-minute consultation to discuss your needs.
Care Plans & Community Discounts
Care Plans
Save on frequent support with prepaid session bundles. Sessions can be used for Tech Support or Tech Coaching, and some plans allow sharing within your household.
- Basic Care — $75 for 5 remote sessions (just $15 per session)
- Community Care — $100 for 5 sessions (mix of remote & in-person, $20 per session)
- Family Care — $180 for 10 sessions (any combination, shareable within your household, $18 per session)
Please have your ID ready to verify eligibility for family sharing and community discounts.
Community Discounts
- First Responders: 15% off all services (badge/ID required)
- Seniors (65+): 15% off all services (ID may be requested)
- Students: 10% off tech coaching & support (school ID required)
Have questions about care plans or discounts? Contact us for more details and personalized recommendations.
Need a Custom Quote?
Not sure where your issue fits? Contact us directly and I’ll provide a quick, no-pressure estimate.
Travel 15 miles outside of Brunswick may incur a small surcharge (typically $10–$25) — please ask if you’re not sure.